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Hinds and Associates
Continuous Improvement, Full Engagement
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Build Culture of Trust
Benefits of Trust
Building Relationships
Don’t Micromanage, Ask Questions
Don’t Rush It
From Commanding to Coaching
Go See, Ask Why, Show Respect
Great Place to Work
How to Use Trust Assessment Tool
Lean Culture
Learning to Partner
Problems are Gems
Stress and Satisfaction
Trust Assessment Tool
Continuously Improve Work
Assessing Waste
Concept of Flow
Concept of Waste
Customer Needs
Eliminate Bottlenecks
Four Types of Waste
Improve Steps
Layout Changes
Move or Delete Steps
Power of Observation
Reduce Batch Sizes
Small Experiments
PDF: Waste Assessment Worksheet
PDF: Waste Signals Chart
Make Work Transparent
5S Organizing Events
5S Reduces Waste
Action Cues
Finders
Five Steps
How-To’s
Paul’s Kitchen
Performance Trackers
Physical and Virtual Workspaces
Real-Time Displays
Visualize Work
PDF: 5S Event Guidelines
Standardize Work
Breaking Down a Process
Current Best Way
Fastcap Morning Meeting
Heartbeat of the Team
What is a Process?
PDF: Process Breakdown Worksheet
Customer Needs
Customer Needs (1:39)
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